Terms of Service
OVERVIEW
Throughout these Terms of Service, the terms "we", "us", and "our" refer to Primo Goods. By accessing or using our website, you agree to be bound by these Terms of Service, including all policies referenced herein.
By visiting our site and/or purchasing from us, you engage in our "Service" and agree to comply with these Terms. If you do not agree, you may not use our website or services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for minors to use the site.
You agree not to use our products for any unlawful or unauthorized purpose or violate any laws.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
SECTION 3 - ACCURACY OF INFORMATION
We strive to ensure accuracy but do not guarantee that all information is complete, current, or error-free. Use of information on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices and services may change without notice. We reserve the right to modify or discontinue any part of the Service at any time.
SECTION 5 - PRODUCTS OR SERVICES
Some products may be available exclusively online and may have limited quantities. Returns are subject to our Return Policy.
We do our best to display product colors accurately but cannot guarantee exact representation on your screen.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. You agree to provide accurate and current purchase information.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools "as is" without warranties or control.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or their content. Use them at your own risk.
SECTION 9 - USER COMMENTS
Any feedback or submissions may be used by us without restriction. You are responsible for the content you provide.
SECTION 10 - PERSONAL INFORMATION
Your personal data is handled in accordance with our Privacy Policy.
SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if necessary.
SECTION 12 - PROHIBITED USES
You may not use the site for unlawful purposes, to violate rights, or to distribute harmful content.
SECTION 13 - DISCLAIMER OF WARRANTIES
Our services are provided "as is" without warranties of any kind. Use of the service is at your own risk.
SECTION 14 - LIMITATION OF LIABILITY
Primo Goods shall not be liable for any damages arising from the use of our services or products.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Primo Goods from any claims resulting from your breach of these Terms.
SECTION 16 - TERMINATION
We may terminate or suspend access to our services if you violate these Terms.
SECTION 17 - GOVERNING LAW
These Terms shall be governed by applicable laws.
SECTION 18 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.
SECTION 19 - SMS
The Primo Goods mobile message service (the "Service") is operated by Primo Goods (“Primo Goods”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Primo Goods’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Primo Goods through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Primo Goods. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18779103985 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Primo Goods mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18779103985 or email support@primo-goods.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SECTION 20 - CONTACT INFORMATION
Store Name: Primo Goods
Company name: AXIS Primo Goods LLC
Company Address: 32 N Gould St., Sheridan, WY 82801
Email: support@primo-goods.com
Business Hours: Mon - Friday: 9am-5pm (CEST)